Refund Policy

At AEDKart, we want you to be completely satisfied with your purchase. If your order arrives damaged, defective, broken, or you receive the wrong item, you may be eligible for a return under the conditions outlined below.

Eligible Returns

   
• Return requests must be submitted within 3 days of receiving your order.
   
• Items must be unused, in their original condition, and returned in their original packaging.
   
• Returns are only accepted for items that are damaged, broken, defective, or incorrectly delivered.

How to Request a Return

To request a return, please follow these steps:

   
1. Contact our customer support team within 3 days of delivery.
   
2. Provide your order number along with clear photos or a video showing the issue.
   
3. Wait for our approval and follow the return instructions provided by our support team.

Please Note: We may request additional information or evidence to verify your claim before approving a return.

Refunds & Store Credit

   
• We do not offer cash refunds.
   
• Once your return is approved and inspected, you will receive store credit that can be used toward future purchases at AEDKart.
   
• Store credit is typically issued within 7 business days after the returned item has been received and inspected.

Non-Returnable Items & Situations

   
• Return requests submitted more than 3 days after delivery.
   
• Items returned without prior authorization from AEDKart.
   
• Returns requested due to personal preference, accidental orders, or change of mind.

Need Assistance?

If you have any questions about our Refund Policy or need help with a return request, please contact the AEDKart customer support team. We're happy to assist you.